Do you want a client feedback and online reputation software that takes less than 30 minutes a week to manage?
The major difference between Review Driver and other review management software is that we have 20 years of experience in the legal field and we'll be hands-on for your success.
Isn't It Time To Manage Your Online Reviews?
"The only form of advertising in North America that is trusted more than online review sites is a personal recommendation from people they know." (Nielsen)
• 22% won't choose a business that doesn’t respond to their online reviews.
• A single star rating improvement can improve revenue by 5% to 9%.
• 90% of consumers read online reviews for local businesses.
• 96% of people won't complain, they will just never come back.
• 88% trust online reviews as much as a personal referral.
• Only 16% of consumers would try a business that has a rating of 3 stars or less.
Sources
Harris Interactive, Dimensional Research, Pepperdine University, Harvard Business School, Bright Local, SearchEngineLand and Lee Resource
FEATURES
Software is just the beginning, strategize with our team of experts
to improve your customer’s experience, online reviews and bottom line.
MONITOR ONE EASY DASHBOARD
Centralize all your reviews in one simple to use dashboard. Monitor public and private reviews, measure your customers experience and improve your online image.
LISTEN TO CUSTOMERS FEEDBACK!
Utilize internal reviews to keep your finger on the pulse of your business. Customers with a negative experience want to be heard. Resolve customers concerns in a timely manner before they share their experience online.
DRIVE POSITIVE
REVIEWS
Request reviews from customers via email or text and invite happy customers to share their reviews to the sites that matter most.
REVIEW SITE FEED AND ALERTS
All your online reviews from across the web are aggregated to one central location. Daily email alerts make it easy to monitor and respond to your reviews.
MULTI-LEVEL
REPORTS
Review activity is easy to recap with our automatic reporting. Customized reporting for all levels of your organization.
AMPLIFY YOUR IMAGE
Publish testimonials on your website, easily share positive reviews on social media sites and take your campaigns to the next level.
Meet Our Team
20 Years of Experience in the Legal Field
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Frequently Asked Questions
Pain Points we can help with...
1. Asking clients is time consuming and awkward
2. I have asked and no one gives reviews
3. I do not know how my clients feel about my firm
4. I do not know if my employees are providing excellent client service
5. I do not know why that client left our firm
6. I do not know why that client stopped treating
7. I do not know why we lost contact with that client
8. I need more Google reviews
9. I need better quality reviews with comments not just stars
10. Responding to online reviews is time consuming and I never know what to say
11. We need a better Google maps presence, we do not populate in the snack pack
12. We need more reviews to be able to become part of Google Local Service Ads
13. We need client video testimonials but video is expensive to produce
14. We need to improve our online conversion rate
15. A potential client called but I do not know why they did not choose us
16. It is time consuming and/or difficult to know what reviews are on all the different review sites
Top 10 reasons how our software will increase your revenue and profits
90% of potential clients read online reviews prior to choosing a business
Larger volume of positive reviews improves your maps position
More positive reviews increases your leads from Google Local Service Ad
Online reviews from multiple review sites positively impacts your SEO ranking
22% admit it’s “not likely at all” for them to choose a business that doesn’t respond to any reviews online.
Video testimonials of your law firm help convert potential clients
Providing exceptional client service will increase your client referrals
Drive reviews to sites other than Google. Did you know that only 81% of potential clients use Google. (Bright Local) The remainder use sites including: FB, Yelp, AVVO, BBB etc. Find clients where other law firms aren't looking
Asking for feedback throughout your client's case will help uncover clients that are at risk of leaving your firm. ou are notified immediately when a client posts negative feedback. Solve a client issue quickly in their favor and you will increase the odds of keeping the client and save your online reputation
Asking for client feedback will create a positive firm culture of client service and retention
What makes Review Driver different from other review management tools?
With Review Driver, you are not just buying software. We'll be hands-on working with you to build your law practice. We have 20 years experience in the legal field. We know your pain points when it comes to online reviews and we know how to fix them. Additionally, our software can be integrated into your reporting software making your reports thant much more meaningful and effective.
How does Review Driver monitor my reviews?
We track your online reviews across over 500 review sites with daily and weekly reports. You will receive daily reports of ratings and reviews on the review sites that matter for each of your locations.
Why do Online Reviews matters
Most consumers look at online reviews for businesses before they choose a company to do business with. Make your advertising dollars go further while attracting new customers.
OUR TESTIMONIALS
What they’re saying about
Review Driver
John Doe
Finance Manager
I loved the customer service you guys provided me. That was very nice and patient with questions I had. I would really like definitely come back here. Thank you for yours service
John Doe
Finance Manager
I loved the customer service you guys provided me. That was very nice and patient with questions I had. I would really like definitely come back here. Thank you for yours service
John Doe
Finance Manager
I loved the customer service you guys provided me. That was very nice and patient with questions I had. I would really like definitely come back here. Thank you for yours service